Technical Support Interview Questions Part4
1 . Which feature in MS Outlook Express allows different individuals send and receive emails in MS Outlook Express using separate accounts? Ans: The Identities feature allows multiple customers to send and receive emails using separate accounts. 2. A customer running Windows XP Home with an antivirus application installed in his computer. He downloaded a program from the internet and installed it on his computer. After that, he began to receive e-mail messages from unknown people. The Customer removed the program but he is still receiving the e-mail messages. You need help the customer, what should you instruct the customer? Ans. Download the most recent virus signature files and scan his computer for viruses. 3. You are installing a new Windows XP configuration and you like to specify which HAL to install. What should you do? Ans. Boot from the Windows XP CD to initiate Setup. At the point in text-mode setup where a message at the bottom of the sc...