Interview question's for desktop engg
1. Name another way of joining a PC to domain?
2. A manager cannot print to a network printer but all other users can, what do you do?
3. What’s the printer registry file name?
4. Name 5 reasons why a user might not be able to logon to the network?
5. Explain how DHCP works?
6. A user has a laptop that runs fast on the network (at work) but slow at home? Explain what could be the problem.
7. Explain how to share outlook calendars and the type of permissions you need to assign?
8. A user can log on to the network but has no internet connection? Explain what could be the problem.
9. A user’s application on their desktop is not working; explain what you would do to resolve this problem?
10. What is the difference between a UNC and drive mapping?
11. How do you import external data into an Excel spreadsheet?
12. What is a mail merge and how does it work?
13. Explain what TCP/IP is and how it works?
14. A user operating his laptop from home finds it very slow, but when using the laptop at the office is very fast. What could the possible reasons be while it was slow at home?
15. A Manager takes his laptop abroad and operates it with no problem using his mobile. Once he gets back the UK his modem no longer works. What could the possible reasons for this be?
16. What could be the cause of an error stating that NTLDR is missing when trying to boot?
17. What is the file extension for an Excel Add-in file?
18. What is the difference between a .PST file and an .OST file?
19. How would you obtain the MAC address from a machine?
20. A blackberry user is abroad and is not receiving e-mails; he notices that he has gprs in lowercase on his device. What can be done to fix this problem?
21. Name 5 reasons why a user might not be able to logon to the network?
22. In word how would you alter auto recovery to save every 5 mins instead of every 10 ?
23. If a customer’s on blackberry stopped syncing their calendar wirelessly, what would you do?
24. If a customer deleted a mail from his blackberry, but it did delete from his mailbox, how would you resolve this?
25. The deputy equities manager demands access to a legal shared drive, as he does not have the correct permissions, it is late at night and you are the only one left in the office what would you do? Follow on: if the decision makers are unreachable, what would you do? if the deputy equity manager tells you a multi-million pound contract depends on him getting access to this shared drive, what would you do ? if he then gets the equities manager who starts shouting at you and threatening to get you the sack, what would you do ?
2. A manager cannot print to a network printer but all other users can, what do you do?
3. What’s the printer registry file name?
4. Name 5 reasons why a user might not be able to logon to the network?
5. Explain how DHCP works?
6. A user has a laptop that runs fast on the network (at work) but slow at home? Explain what could be the problem.
7. Explain how to share outlook calendars and the type of permissions you need to assign?
8. A user can log on to the network but has no internet connection? Explain what could be the problem.
9. A user’s application on their desktop is not working; explain what you would do to resolve this problem?
10. What is the difference between a UNC and drive mapping?
11. How do you import external data into an Excel spreadsheet?
12. What is a mail merge and how does it work?
13. Explain what TCP/IP is and how it works?
14. A user operating his laptop from home finds it very slow, but when using the laptop at the office is very fast. What could the possible reasons be while it was slow at home?
15. A Manager takes his laptop abroad and operates it with no problem using his mobile. Once he gets back the UK his modem no longer works. What could the possible reasons for this be?
16. What could be the cause of an error stating that NTLDR is missing when trying to boot?
17. What is the file extension for an Excel Add-in file?
18. What is the difference between a .PST file and an .OST file?
19. How would you obtain the MAC address from a machine?
20. A blackberry user is abroad and is not receiving e-mails; he notices that he has gprs in lowercase on his device. What can be done to fix this problem?
21. Name 5 reasons why a user might not be able to logon to the network?
22. In word how would you alter auto recovery to save every 5 mins instead of every 10 ?
23. If a customer’s on blackberry stopped syncing their calendar wirelessly, what would you do?
24. If a customer deleted a mail from his blackberry, but it did delete from his mailbox, how would you resolve this?
25. The deputy equities manager demands access to a legal shared drive, as he does not have the correct permissions, it is late at night and you are the only one left in the office what would you do? Follow on: if the decision makers are unreachable, what would you do? if the deputy equity manager tells you a multi-million pound contract depends on him getting access to this shared drive, what would you do ? if he then gets the equities manager who starts shouting at you and threatening to get you the sack, what would you do ?
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